Privacy Policy

Privacy Policy

At Vettrix Supplies, we are committed to protecting the privacy and security of our customers and visitors. This policy outlines how we collect, use, and safeguard your information when you interact with us.

Information Collection

• Personal Information: We collect personal information when you make a purchase, create an account, or contact us directly. This information may include your name, address, email, phone number, and payment details.
• Automated Information: When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

Use of Information

We use your personal information to:

• Fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
• Communicate with you about your account or orders.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.

Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.

Data Security

We take reasonable precautions to protect your information and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

We use cookies to maintain the functionality of our website and to enhance your experience when visiting. Cookies are small data files that are stored on your browser or device. You have the option to disable cookies through your browser settings, though this may affect the functionality of the website.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

107-4053 Meadowbrook Dr. London ON, N6L 1E8 Canada.

Thank you for trusting Vettrix Supplies with your business.