Warranty & Return
Limited Lifetime Warranty
At Vettrix Supplies, we stand behind the quality and craftsmanship of our products. We offer a limited lifetime warranty on all our veterinary instruments, covering any defects in material or workmanship under normal use. This warranty does not cover damage caused by accidents, improper care, negligence, or the natural breakdown of materials over extended time and use. For warranty service, please contact our customer support team with proof of purchase, and we will guide you through the process.
30-Day Return Policy
We want you to be completely satisfied with your purchase from Vettrix Supplies. If for any reason you are not happy with your product, you may return it within 30 days of receipt for a full refund or exchange. The item must be returned in new, unused condition, and in its original packaging. Please note that return shipping costs are not covered by Vettrix Supplies.
Instrument Care Instructions
To ensure the longevity and performance of your veterinary instruments, it is important to care for them properly. Please note that our instruments should not be autoclaved. Sterilize them using other approved methods and store them in a dry, clean environment. Improper care may void the warranty.